TERMS & CONDITIONS

Please allow up to 2 weeks after payment is received to receive the first round of design proofs, unless otherwise discussed. After edits have been given by the client, please allow Champaperie up to 5 business days to send the next round of proofs.
Invitations should be ordered 20-24 weeks prior to mail date, depending on the nature of the order. Orders may be considered rush if they are needed within a 19 week or less turnaround. Rush orders are accepted depending on availability and the requirements of the project.
Champaperie is not responsible for time delays outside of its control, i.e, client missed deadline to provide names for seating chart, addresses for invitations, failure to give approval on designs in a timely manner, etc.

If ordering a Signature Collection Suite, please be aware that no changes can be made to the physical design - this includes, adding or removing anything to the design, placement of text, etc. If you’d like to make any changes to the Signature Collection designs, please fill out the custom stationery request form.
Client is responsible for making all corrections after proof has been sent. Champaperie is not responsible for any errors that may have been overlooked by the client. This includes spelling of names, locations, dates, etc. as well as any possible omissions.
Client is responsible to accurately review each proof before giving approval. No order will go to production without final approval from the client.
Three (3) rounds of proofs will be provided to the client. Any additional revisions will incur a fee of $25 per edit.
Any reprints requested due to client's mistake once final product has gone to production will be the client's financial responsibility.

Invoices (excluding invitation invoices) must be paid in full by date listed on invoice unless otherwise discussed. Failure to submit payment will result in delay of proofs and products.
Invitation Invoices - deposit is due one week after invoice is sent to client. Failure to submit payment will result in delay of proofs. Remaining balance is due prior to project being sent to print
A rush and/or an emergency order is subject to a 15% increase on total invoice.
Champaperie reserves the right to change prices without notice.

Champaperie uses Fedex ground and UPS ground to ship all orders. All shipping and postage will be assumed by the client. A tracking number will be provided to the client after the order has shipped. If the client would like the order shipped by a different option, additional costs will be the responsibility of the client.
Pick-up is available for local clients.
Champaperie is not responsible for any damages incurred during shipping and/or mailing or shipments that are lost in the mail.
Invitations can incur additional postage because of their weight or shape. Champaperie cannot guarantee postage costs.

All designs and concepts are property of Champaperie. Champaperie retains all rights to use preliminary and completed designs for the purpose of display, other clients, marketing and social media.

Client should note that actual print colors may vary slightly from those seen on a screen.

Champaperie's logo will appear on the backside of each invitation or on a small business card inside each envelope, unless otherwise requested by the client.

Refunds or exchanges are not offered once the client receives final product. If the client is not satisfied with the results of the product, Champaperie will do its best to accommodate.
Cancellation made by the client will be subject to a fee of 50% of the total purchase price, plus any additional custom fees charged.
Deposits are non-refundable.
COVID-19 Clause: If wedding or event is postponed due to COVID-19, Champaperie will work with client to reprint save the dates, invitations, event details, etc. Reprinting costs are dependent on the project.

Champaperie’s Terms & Conditions are subject to change without notice

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